Air freight

Vietnam Airlines – The top airline in the world

Vietnam Airlines, the country’s first airline, has quickly gained the trust of both domestic and international travelers. The airline has up till now been a pioneer in the aviation industry and has consistently won numerous major accolades.

The history of Vietnam Airlines’ Development

Following is a synopsis of development process:

Vietnam’s aviation business officially began in 1956 when the government decided to create the Civil Aviation Department. Five propeller aircraft made up the fleet at the time; the inaugural flight was in September 1956.
The route network was expanded to include China, Singapore, Cambodia, Malaysia, the Philippines, and Laos between 1976 and 1988. The International Civil Aviation Organization (ICAO) has recognized Vietnam’s civil aviation as a member.
Vietnam National Airlines (VNA) was formally founded on April 4, 1993.
VNA Corporation was founded on May 27, 1995, with VNA at its core.
VNA adopted the Golden Lotus as its official emblem on October 20, 2002.
VNA was pleased to acquire the International Air Transport Association’s (IATA) certificate of safety in operation in 2006 and formally joined IATA.
On June 10, 2010, VNA formally joined SkyTeam, the international airline alliance.
VNA was honored to get a 4-star rating from the British airline rating and evaluation organization SkyTrax on July 12, 2016.

Route system

– 21 provinces and cities are included in Vietnam Airlines’ route network. With a VNA ticket, you can look for low-cost domestic flights to any airport in Vietnam.
– With a total of 28 destinations in 26 countries and territories, the airline has opened flights to Asia, Europe, Australia, and the Americas.
Some important roads include:

Domestic routes: Routes to Hanoi, Hai Phong, Thanh Hoa, Dien Bien, Da Nang, Hue, Vinh, Dong Hoi, Pleiku, Tuy Hoa, Ho Chi Minh, Nha Trang, Da Lat, Phu Quoc, Chu Lai , Quy Nhon, Can Tho, Con Dao, Buon Ma Thuot, Rach Gia, Ca Mau.
International routes: Singapore, Bangkok, Phnom Penh, Manila, Jakarta, Luang Prabang (Laos), Yangon, Vientiane, Tokyo, Seoul, New York, Houston, Chicago, Honolulu, Moscow, Amsterdam, …

Amenities of VNA aircrafts currently in use

BOEING B787 series aircraft

19 Boeing 787 planes are currently in service with VNA. This aircraft is described as a “mobile 5-star hotel” in terms of amenities.
This aircraft has a far broader field of view than earlier models and is outfitted with cutting-edge technology and handling systems.
There have been numerous important changes made to the cabin space as well. Customers will receive the softest light thanks to LED technology.

Additionally, whereas this index in other aircraft models is 2.4km, the humidity and pressure in the cabin are maintained at a level equivalent to the pressure at an altitude of 1.8km. As a result, travelers won’t experience jet lag while on a flight.

Aircraft in the AIRBUS A350 series

The plane’s cabins are divided from one another by a thin wall, preventing any sense of secrecy among the occupants.

AIRBUS A330 and AIRBUS 321

The AIRBUS A330 and AIRBUS 321 aircraft lines debuted before the aforementioned two aircraft types. The business class on the AIRBUS A330 has two seats spaced 62 inches apart, reclines to over 170 degrees, and has a screen larger than 10 inches.

On AIRBUS 321 aircraft, business class has various unique features. There are 39 to 45 inches between the two seats, and the recline is between 9 and 10 inches.

The strengths of Vietnam Airlines

The cost of a ticket on VNA is significantly higher than on Vietjet and Pacific Airlines, however, in exchange, the airline offers exceptional benefits like:

Service excellence

In 2017, Vietnam Airlines’ punctuality rate was 91.6%.

According to the findings of a poll on airline customer satisfaction performed in 2016 by the Australian Consumer Association – Choice in conjunction with 10 other consumer organizations, VNA received 7.79 points, placing it tenth overall.

The press

VNA flight attendants frequently appear in the media performing admirable deeds like helping clients in the event of a sudden health decline, returning lost belongings to passengers, etc.

Customer-care guidelines

The only domestic airline with a marketing scheme for regular ticket buyers is VNA.

Further services

When flying domestically with VNA, travelers receive 20kg of free checked luggage. Additionally, the airline offers complimentary food for lengthy (over 2-hour) flights.