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VietJet Air – An introduction to the leading airlines in Vietnam

What Is VietJet Air?

VietJet Air is a low-cost international airline located in Vietnam. It was established in late 2007. The airline is based in Hanoi and has many major hubs, including Tan Son Nhat International Airport in Ho Chi Minh City and Noi Bai International Airport in Hanoi.

VietJet Air offers a range of facilities at the rates they charge, ranging from flight scheduling to online check-in and banking services. Domestic and international flights can be booked at extremely low prices.

One of the leading airlines in Vietnam – VietJet Air

Since 2018, VietJet Air has been recognized as the Best Ultra Low-Cost Airline by the airline review website Airline Ratings. The airline is always striving to improve its performance by using more fuel-efficient engines and new-generation aircraft.

The company also attempts to satisfy the expectations of both business and leisure tourists.

The history of establishment and development of Vietjet Air

December 2007: Vietjet Air was granted an operating license

December 5, 2011: Vietjet opens the first round of ticket sales

December 25, 2011: Vietjet made the first flight from Ho Chi Minh City to Hanoi

February 10, 2013: VietjetAir officially opened a route to Bangkok, Thailand.

June 26, 2013: VietJetAir established an airline joint venture in Thailand

October 23, 2014: Honored to receive the Top 10 best low-cost airlines in Asia.

January 31, 2015: Welcoming the airline’s 10 millionth passenger

May 23, 2016: Vietjet completed an order for 100 Boeing 737 MAX200 aircraft

November 8, 2017: Vietjet received the certificate of a new operator in Thailand and announced the Da Lat-Bangkok route

March 16, 2018: Vietjet announced a plan to open a direct route between Vietnam and Australia

You may concern: The History of the VietJet Air Cargo Industry

VietJet Air ‘s success is partly due to its unique logo design, which enhances brand awareness. VietJet Air logo uses the word – stylized brand name as the main identity symbol. The typeface in the VietJet Air logo is creatively and uniquely designed, creating a highlight to attract customers at first sight.

VietJet logo colors use youthful and dynamic colors of red and yellow to make the logo image of this brand more attractive, eye-catching and not outdated. The brand image that VietJet wants to be recognized as a safe, low-cost airline with good services quality.

Looking at the logo image of VietJet, customers can see a youthful, fresh and safe brand. The word VietJet Air is creatively designed, breaking the way into a unique design. This is also the main highlight to identify VietJet’s distinctive brand compared to other airlines. In addition, the airline’s slogan “Enjoy Flying” is also a reflection of the best service quality that the company wants to provide to customers.

Where Does VietJet Air Fly?

Currently, VietJet is operating 80 A320 and A321 aircraft, carrying out more than 385 flights per day and has transported more than 65 million passengers. VietJet is currently operating 120 domestic and international routes to cities in countries such as Japan, Hong Kong, Singapore, South Korea, etc. In the plan to expand routes to the future, this business is expected to operate more different routes to all countries in the Asia-Pacific region.

It mostly flies within Vietnam and Thailand but has a growing network. It serves the following international airports:

  • Ahmedabad
  • Almaty
  • Bali
  • Bangalore
  • Busan
  • Kaohsiung
  • Daegu
  • Taipei
  • Tainan
  • Taichung
  • Fukuoka
  • Haikou
  • Hongkong
  • Hefei
  • Hyderabad
  • Jakarta
  • Kuala Lumpur
  • Macau
  • Mumbai
  • Nagoya
  • New Delhi
  • Osaka
  • Phnom Penh
  • Guangzhou
  • Seoul
  • Singapore
  • Tokyo (Haneda)
  • Tokyo (Narita)
  • Siem Reap
  • Yangon

VietJet Air ‘s Excellent Customer Services

When it came to complaint management, messages between departments or airports were typically sent by email, which prolonged the customer support experience and made accessing or updating information difficult.

Vietjet required a system that could be tailored and adapted to meet its day-to-day operational needs. Collection, handling, monitoring, and assessment were all critical to Vietjet’s capacity to deliver efficient customer support while also ensuring quick and effective access to and control over the quality of its operations from anywhere and at any time.

Above is a comprehensive summary of VietJet Air, Best Cargo hopes to bring useful information to our clients!

See more:

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